Patrick has been working in the computer industry for 5 years. He has worked for Interboro School District, and currently works for Fraser Advanced Information Systems.
We are dedicated to complete customer satisfaction. Unlike repair services at big box stores, we do not overcharge or add extra fees. If we can't fix your problem, we will gladly find you another local shop who may be able to help.
We will never leave you hanging!
Our arsenal of spare parts and tools allows us flexibility. We will never recommend replacing a part until we are absolutely certain it is necessary.
Whether you have a Wii, Switch, PlayStation, X-Box, workstation or custom built gaming PC:
Don't have a broken device? That's okay! We offer Deep-Cleaning as a separate service too.
Is your computer bogged down by random ads, link redirects and popups?
No more will you be plagued by pop-ups!
Using special software, we can remove viruses from deep within your computer while keeping your data safe from harm.
Malware often steals resources from your computer in order to do things like bit-mining, or to add your device to a botnet. This can slow down basic tasks like browsing the web, even if you don't see any pop-up ads or weird behavior on your screen.
Looking for a Christmas or birthday gift? A new computer is a great idea! But don't just get anything.
Using the latest information on the PC market, we will help you put together your ideal computer with price and performance in mind. We are not brand loyal, we only care about what's best.
Using our consultation, pick and choose the perfect parts and have us build it for you for a very low labor fee!
So you have a new computer. Great! But how do you set it up? For no extra fee, we will install Windows and any other software you want before we hand it over to you.
PC Part Consultations are not a standalone service and are only included as an addon to other services such as repairs/cleanings/pc building. The PC Market is constantly evolving and our consultations may not always stay accurate after they are done.
We are an electronic repair service that specializes in hardware fixes for Computers and Consoles. If you have a problem with an old Wii, or maybe your work laptop, we're exactly what you need! We do not service phones, tablets or Macs/Apple Products.
If you live in the regions of Delaware County or South Philadelphia, we will pick up your broken device free of charge. Devices are carefully stored and transported to one of our locations for repair, and then driven back when the repair is completed.
If you live outside of the pick-up service area you can drop-off your device at one of our locations. We have a drop-off location in Norwood and one in Ridley Park. An appointment is required to ensure that somebody will be there to receive your device.
These are residential addresses, please do NOT show up without an appointment!!
501 Delaware Avenue, Norwood PA 19074
752 Michell Street, Ridley Park PA 19078
At-Home Service Visits?
If you live in Delaware County or South Philadelphia, we offer at-home visits for diagnostics and minor repairs. All major repairs should be done in our labs where we keep a plethora of equipment.
Estimate and Appointment Instructions
First, find our contact information below. We will respond to all emails and voicemails within 24-hours of receiving them (usually sooner). Please describe the service you are requesting (Deep-Clean, Repair, PC Building, At-Home Visit). Then, provide a description of your problem, as well as the type of device being serviced. If we have any more questions we will ask beforehand.
Before a final price can be given, the condition of the device and the symptoms need to be replicated in order for us to come up with a labor cost. These estimates are done completely free, and will usually be performed when we pick-up the device. If you are dropping off your device we will perform our tests in the lab and provide the price ASAP.
Pricing and Service Fees
Pick-up and Drop-off is free. As stated before, our estimate process is done for free. Even if you aren't satisfied with our price and choose not to do the repair
Repair prices depend on complexity, but we will always offer the best cost possible!
Your labor price is locked in after we give it to you. Even if it takes longer to repair the device than expected, we will never charge you extra for labor.
If at any point we determine that parts need to be replaced, we will first contact you to notify you. We will charge you for the price of the part, but there will be no added fees for labor.
For PC Building we will charge you for the exact total cost of parts plus labor to build the computer for you. OS and other software installation is free, but a Windows License is typically $17-$20 (this is needed to remove the "Activate Windows" watermark on the bottom right corner. If you want a different operating system, make sure to specify.
If you have any questions that aren't answered here, shoot us an email! Our contact information is below, or click here to jump to the page.
With your permission, we record our repairs and upload them to YouTube as informational videos. You can also take comfort in knowing that everything we do is on camera!
The Eisenfelder Family has been in customer service for over 30 years. Starting with Copier Repair Service in 1990 by Jim Cuccinello, then later, Eisenfelder Remodeling in the early 2000s from son in law Patrick R. Eisenfelder, we have evolved to take on new ventures. Pat's son, Patrick J. Eisenfelder, founded Pat's Repair Service as an extension of his years of skill in computers, and a homage to Copier Repair Service (CRS).
Pat's Repair Service Co. is part of Polybug Company, originally founded by the Eisenfelder Family as a film corporation.
Nathan Eisenfelder - Cinematographer
Sarah Eisenfelder - Artist / Media Manager
Christine Eisenfelder - Graphics Designer / Media Manager
Hannah Eisenfelder - Video Editor
Patrick R. Eisenfelder - Set Designer
Patrick J. Eisenfelder - Producer / Director
For the most efficient service, please be ready to provide the name of your device and a brief description of your problem. We will walk you through the estimate process. If you call outside of the listed cell hours you may not be answered immediately.
Please do not visit this address unless you have an appointment.
501 Delaware Avenue, Norwood, Pennsylvania 19074, United States
Monday - Friday: 4:00PM - 6:00PM
Saturday: 12:00PM - 6:00 PM
If you call outside of the listed hours, you may still be answered.